ATM Services – Frequently Asked Questions

You can use your ATM card at any ATM machine displaying supported network logos across Nepal for cash withdrawals and balance inquiries.

Yes, daily withdrawal limits may apply depending on your account type. Please contact customer support for specific limit details.

Immediately report the loss to our customer service team to block your card. This will prevent unauthorized transactions. A replacement card can be issued upon request.

Transaction fees may apply when using other bank ATMs. Please review our service charges or contact us for detailed fee information.

Yes, you can change your ATM PIN at supported ATM machines or by visiting our office. For security reasons, never share your PIN with anyone.
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